Term and Conditions

Welcome to Sexy Costumes Store! These Terms and Conditions govern your use of our website sexycostumesstore.com and all purchases made through it. By accessing our site or placing an order, you agree to these terms. Please read them carefully. Our store is designed for adults seeking expressive, high-quality lingerie, costumes, and accessories, and we prioritize your confidence and satisfaction in every interaction.

1. User Obligations and Responsibilities

As a user of Sexy Costumes Store, you agree to:

• Provide accurate and complete information during account creation and checkout.
• Use the website only for lawful purposes and in compliance with applicable laws.
• Not engage in any fraudulent activities, such as using stolen payment methods.
• Respect our intellectual property and not copy or distribute site content without permission.
• Ensure you are of legal age (typically 18 or older) to purchase adult-oriented products in your jurisdiction.

Failure to comply may result in order cancellation or account suspension. You are responsible for maintaining the confidentiality of your account details and for all activities under your account.

2. Products and Services Description

Sexy Costumes Store offers a diverse range of products to empower self-expression, including:

• Categories: Accessories, Bodysuits, Briefs & Thongs, Christmas items, Costumes (e.g., Playboy Costumes, Men’s Costumes), Dresses, Hosiery, Lingerie, Loungewear, Rave/Festival Wear, Robes & Gowns, Summer Collection, and Teddies & Bodysuits.
• Product Quality: All items are described accurately on our site. We ensure high-quality materials and designs for confidence and comfort.
• Non-Returnable Items: For hygiene and safety, certain items cannot be returned or exchanged, such as Briefs & Thongs, opened Hosiery, Bodysuits with removed hygiene seals, and items without original tags or packaging. Refer to our Returns & Exchanges Policy for details.

We strive to display products as realistically as possible, but slight variations in color or fit may occur due to screen settings. If you have questions, contact us before purchasing.

3. Ordering and Payment Terms

Placing an Order

• Orders are processed after payment confirmation and are subject to product availability.
• You will receive an order confirmation email with details. If you do not, please check your spam folder or contact us.
• We reserve the right to cancel orders for reasons such as stock unavailability, pricing errors, or suspected fraud.

Payment Methods

We accept the following secure payment options:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed through encrypted channels. By providing payment information, you confirm authorization to use the selected method. In case of declined payments, we may contact you to resolve the issue.

Shipping and Delivery

• Processing Time: Orders are processed within 1-2 business days after payment confirmation.
• Shipping Options:
  • Standard Shipping: $12.95 via DHL or FedEx; delivered in 10-15 business days after shipment.
  • Free Shipping: Available for orders over $50 via EMS; delivered in 15-25 business days after shipment.
• Delivery Areas: We ship globally, excluding Asia and select remote regions. Delivery times may vary due to location or customs processing.

You are responsible for providing a correct shipping address. If a package is lost due to an incorrect address, we are not liable, but we may assist where possible.

4. Returns, Exchanges, and Refunds

We aim for your complete satisfaction. Our policy includes:

• Timeframe: Returns and exchanges are accepted within 15 days of order receipt.
• Conditions: Items must be unworn, unwashed, with all tags attached and in original packaging.
• Process: Email [email protected] with your order number and reason. We will respond within 1-2 business days with instructions.
• Refunds: Processed within 3-5 business days after we receive the return, issued to the original payment method. Original shipping fees are non-refundable, and return shipping is your responsibility.
• Exchanges: Subject to availability; price differences will be adjusted accordingly.

For damaged or incorrect items, contact us immediately with photos. We may provide a prepaid label for returns and arrange a replacement or refund.

5. Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Sexy Costumes Store and protected by copyright laws. You may not reproduce, distribute, or use any content without our prior written consent. Unauthorized use may result in legal action.

6. Limitation of Liability

Sexy Costumes Store strives to provide a seamless shopping experience, but we are not liable for:

• Delays or failures in delivery due to unforeseen circumstances like customs, weather, or carrier issues.
• Minor discrepancies in product color or size due to digital display variations.
• Indirect damages arising from product use, such as discomfort or personal preference issues.
• Third-party actions, such as payment processor errors or carrier mishandling.

Our total liability for any claim related to your order shall not exceed the purchase price of the product in question. This limitation applies to the fullest extent permitted by law.

7. General Provisions

• Governing Law: These terms are governed by the laws of the United States, with disputes resolved in the jurisdiction of Fresno, US.
• Changes to Terms: We may update these terms periodically. Continued use of the site after changes constitutes acceptance.
• Severability: If any provision is deemed invalid, the remainder of the terms remains enforceable.